Privacy Policy

Last updated: 11 October 2025

1. Introduction
Welcome to Educating Excellence (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or use our website https://educatingexcellence.co.uk/ (the “Site”) and any related services (collectively, the “Services”).

By using our Site/Services, you consent to the practices described in this policy. If you do not agree, please do not use our Site/Services.

2. Data Controller / Contact Details
The data controller for your personal data is:

Educating Excellence Ltd.
Registered Office: Perseverance Inn, Forge Lane, Dewsbury, England, WF12 9EJ Companies House+1
Email: info@educatingexcellence.co.uk educatingexcellence.co.uk

If you have any questions about this Privacy Policy or wish to exercise your rights (see Section 11), please contact us at the above.

3. Information We Collect
We may collect and process the following types of personal data about you:

3.1 Information you provide

  • Name, title, and contact information (email address, telephone number, postal address)

  • Account credentials (username, password)

  • Payment data (if applicable)

  • Correspondence, feedback, support requests

  • Other information you explicitly provide (e.g. survey responses, form entries)

3.2 Information we collect automatically

  • Log data (IP address, browser type/version, pages visited, date/time, referrer, duration)

  • Device data (device type, operating system, device identifiers)

  • Usage data (how you interact with the Site, features used, click paths)

  • Cookies and tracking technologies (see Section 5)

3.3 Information from third-parties
We may receive data from third parties, such as analytics services, advertising networks, or social media platforms, in compliance with applicable laws.

4. How We Use Your Information
We use personal data for purposes including:

  • Providing, maintaining, and improving our Services

  • Managing your account, authentication, and security

  • Responding to inquiries, support requests

  • Processing payments, billing, refunds

  • Personalising content and features

  • Sending transactional or administrative communications (e.g. confirmations, updates)

  • With consent, sending marketing and promotional communications

  • Complying with legal or regulatory obligations

  • Preventing fraud, abuse, and security incidents

  • Analysing performance and business operations

We only process data under lawful bases (e.g. consent, contract necessity, legal obligations, legitimate interests).

5. Cookies & Tracking Technologies
We use cookies and similar technologies (web beacons, local storage) to:

  • Authenticate user sessions

  • Remember settings and preferences

  • Enable core functionality

  • Gather analytics and usage data

  • Provide targeted content or advertising (if applicable)

You can disable or restrict cookies via your browser settings. Doing so may impair functionality of some Site features.

6. Legal Basis for Processing (UK GDPR / Data Protection Act 2018)
Where applicable, our processing is based on:

  • Consent — e.g. for marketing or non-essential cookies

  • Contract performance — necessary to fulfil our Services to you

  • Legal obligation — to comply with statutory or regulatory requirements

  • Legitimate interests — e.g. for analytics, fraud prevention, business operations (provided your rights are not overridden)

We will balance our interests against your rights and freedoms when relying on legitimate interests.

7. Disclosure of Your Information
We may share personal data with:

  • Service providers, contractors or partners (e.g. hosting, payments, email, analytics)

  • Affiliates or related entities

  • Legal or regulatory authorities when required

  • In connection with business transfers (sale, merger, reorganisation)

  • Other third parties with your consent

We require all such recipients to process your data in compliance with applicable data protection laws.

8. International Transfers
If we or our providers transfer your personal data outside the UK or EEA, we will use appropriate safeguards (e.g. standard contractual clauses, adequacy decisions) to protect your rights.

9. Data Retention
We keep your personal data only as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations, resolve disputes, enforce agreements. When no longer required, we will securely delete or anonymise data.

10. Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration or destruction (e.g. encryption, access controls, staff training). While we aim to protect your data, no system is completely secure. In the event of a breach affecting your rights, we will notify you and relevant authorities if required.

11. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to access (obtain a copy of) your data

  • Right to correct or update your data

  • Right to erase / “right to be forgotten”

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent (where processing is based on consent)

  • Right to lodge a complaint with the UK’s supervisory authority (ICO)

To exercise any of these rights, contact us at the address in Section 2.

12. Marketing Communications
If you have given consent, we may send you marketing communications via email or other means. You can opt out at any time (e.g. via “unsubscribe” link or by contacting us). Even if you opt out, we may still send you essential service-related messages (e.g. account updates).

13. Third-Party Links & Embedded Content
Our Site may include links to third-party websites or embed content (videos, maps, etc.). We have no control over third parties’ privacy practices, and we encourage you to read their privacy policies before interacting with them.

14. Children
Our Site and Services are not intended for children under 16. We do not knowingly collect data from children under 16. If you believe we have inadvertently collected such data, contact us so we can remove it.

15. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of material changes (e.g. via notice on our Site or email). The “Last updated” date at the top will reflect when changes were made.

16. Definitions

  • “Personal data” means information relating to an identified or identifiable person

  • “Processing” means any operation performed on personal data (collection, use, disclosure, storage)

  • “Data controller” means the entity determining the purposes and means of processing

  • “Service providers” means third parties helping us provide our Services